On Demand Data Export

ZaZaChat is windows/web based help desk software featuring live chat, callback request, business intelligence, trouble ticket and knowledge base management.

Data related to your account can be exported in MS Access, MS Excel, MS Word (RTF), HTML, XML, PDF, TXT, DBF, CSV and other formats which you can save for future viewing, printing, modification and web publication.

In order to help you in Customer Relationship Management and make long term marketing strategy, you may need data on certain variables related to your ZaZaChat account. ZaZaChat allows you to export all of the account data on monthly bases in your desired format(s).

Some of the notable features of ZaZaChat include ZaZaInquirer with more than 40 Business Intelligence reports, ZaZaKnowledge - knowledge base management software, ZaZaTicket - Trouble Ticket Management software, Request a Call that enables the visitors to request a phone call from website operators and ZaZaAlerter that provides operator notification system and windows based operator panel.