ZaZaChat Live Chat Software installation is nothing more than pasting a short block of HTML code in your site pages which generates the Live Help button on your site.

 

HTML - short for Hypertext Markup Language, is the predominant markup language for the creation of web pages. It provides a means to describe the structure of text-based information in a document — by denoting certain text as headings, paragraphs, lists, and so on — and to supplement that text with interactive forms, embedded images, and other objects. HTML is written in the form of labels (known as tags), surrounded by less-than (<) and greater-than signs (>). HTML can also describe, to some degree, the appearance and semantics of a document, and can include embedded scripting language code which can affect the behavior of web browsers and other HTML processors.

An experienced webmaster should open the source code of the web site and paste ZaZaChat HTML code directly into the source. We recommend installing ZaZaChat on as many web pages of your site as possible as it will allow complete visitor monitoring, full navigation history, being able to invite your visitors to chat proactively from any page of your web site and generate informative traffic reports i.e. entry and exit points. If your web site has include pages like footer, header or navigation it is a good practice to install ZaZaChat HTML code in one of these pages as it will make sure that ZaZaChat is installed on every page of your site.

 

If you use Content Management System (CMS) to edit your site (Website Tonight, Plesk, etc), here are some things to consider: