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Live help for better online sales
- Tuesday, April 08, 2008
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Despite all the advantages that come with e-commerce, there is one big hurdle that merchants have always grappled with while doing business online: Not being able to approach customers as they shop, and pitch to them on the spot.
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Live Chat Support for your International Customers
- Monday, March 31, 2008
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We have been using hosted live chat services at Batipi for a few years now. It has been an invaluable tool to communicate with visitors on our website, and handle support questions from customers.
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Ah - the Beauty of Live Chat
- Wednesday, March 26, 2008
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I do love the old live chat, and the lovely fellas over at Hosting365 (or Register365, try as I might, I can’t work out which is which or what is what) really give it some welly. I’m technically on holiday this weekend, so last night I thought I’d get my personal domain name active, and actually do something with it. In November, I registered through Register365. If you’re a regular reader, you’ll have seen my last live chat with the delightful Stanislav, where I found out that Register365 were collecting card details and storing them on their database in my account every time I registered a domain name with them. Without any indication that this is what they were doing, and without any way of re-using them, and without any way of me d
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