Help Desk Software with Live Chat, Live Call, Support Ticket and Knowledge Management Professional Live Help Software for Professional Websites
A Complete Help Desk Software for e-Businesses
Awaken your website! Chat Live with your visitors!
Live Chat Support
  Did You know?
Web sites with Live Chat Support enabled get the edge over their competition, increase sales and customer satisfaction
Did You hear?
You can invite a browsing visitor to join Live Customer Support Chat proactively from ZaZaChat Operator Panel
Are You aware?
ZaZaChat allows real time visitor monitoring and provides visitor demographics(Location,IP,ISP,Referrer)
ZaZaChat - In the news


In the News
6/5/2010: Stephen Wade Auto Group's testimonial...more

1/23/2010: Live chat software by ZaZaChat just went Mobile with its newest feature....more

8/28/2009: How helpful is Live Chat? by eMarketer...more

10/1/2008: ZaZaChat Live Chat Software generates results for Arapahoe Community College...more

8/28/2008: ZaZaChat Help Desk Software is selected by 18 higher education institutions in July...more

8/16/2007: ZaZaChat - Help Desk Software - What's new?

We are all excited here at ZaZa to offer a new version of ZaZaChat scheduled to be released on August 28th.
The new version of ZaZaChat takes the flexibility and usability of the software to the next level.

Here are some of the new additions:
1. A selection of Live Chat Window styles will be expanded dramatically. Choose from windows of 10+ styles, sizes and colors to your liking.
2. ZaZaInquirer will feature "Visitors by City" report which should give an additional piece of information to an already huge selection of ZaZaInquirer Web Traffic and Account Statistics reports.
3. We are aware of how much dependency on Search Engine positioning online businesses have and worked hard to develop a new ZaZaInquirer report to make search engine optimization easier for our clients. ZaZaInquirer “Web site popularity” report utilizes a revolutionary technology developed by ZaZa Software. Here is some of the information “Web site popularity” report will produce:

a. Google PR
b. # of Google Site Links
c. # of Google Inbound Links
d. Yahoo Ranking
e. # of Yahoo Site Links
f. # of Yahoo Inbound Links
g. DMOZ ranking
h. ALEXA ranking
And more…

The “Web Site Popularity” report makes the tedious job of SEO a fun job!
With “Web Site Popularity” report you are in control of your site’s Search Engine Optimization because you can run this report with a specified date range to give you an idea on how your SEO ranking fluctuates based on your optimization efforts.

4. Additional customizable business rules are being added. For example if company operators are offline ZaZaChat can now redirect your visitors to “Request a Call” or “Submit a Support Ticket” screen instead of the standard “Leave a Message” screen.

We are also very excited to offer full Co-Browsing functionality in our September release. Two versions of Co-Browsing will be offered to ZaZaChat clients: Screen Share and Full Control. With “Screen Share” operators will be able to see visitor’s computer screen and point on objects on the screen, with “Full Control” operators will be able to take full control of the Client’s computer.

As always we are thanking our clients for making us the #1 Help Desk Software provider in the world and hope that all of you are enjoying the summer of 2007.



More ZaZaCHAT, Inc News:

6/5/2010: Stephen Wade Auto Group's testimonial...more

1/23/2010: Live chat software by ZaZaChat just went Mobile with its newest feature....more

8/28/2009: How helpful is Live Chat? by eMarketer...more

10/1/2008: ZaZaChat Live Chat Software generates results for Arapahoe Community College...more

8/28/2008: ZaZaChat Help Desk Software is selected by 18 higher education institutions in July...more

6/9/2008: ZaZaChat LITE version changes...more

1/8/2008: ZaZaChat Help Desk Suite Introduces LiveLOOK CoBrowse and Remote Control...more

10/10/2007: Proactive chat invitations and ticket system generate results for National Pool Wholesalers, Inc...more

8/16/2007: ZaZaChat - Help Desk Software - What's new?...more

8/4/2007: ZaZaChat Help Desk Software to offer 100% Uptime Guarantee...more

6/11/2007: Live Chat Software: New Release/New Feature: Ticket Management System...more

3/27/2007: Live Chat Software benefits explained...more

3/5/2007: ZaZaChat PRO™ Live Chat Software Is Available at Special Member Pricing To Point2 Technologies ...more

2/7/2007: Chat Software is becoming "IT"...more

2/6/2007: Live Chat Software Provider ZaZa Network, Inc acquires LiveLegalAid.com...more

1/15/2007: ZaZa Software, Inc Announces the Official Commercial Release of ZaZaCHAT PRO™ - Live Chat Support Software for Websites ...more

1/13/2007: Live Chat Software: ZaZaCHAT is featured on INC.com...more

12/30/2006: ZaZaCHAT Live Chat Software for a Dental Practice?!...more

12/22/2006: Live Chat Software: ZaZaCHAT to offer Co-Browsing technology in its next release...more

12/10/2006: ZaZaHosting offers ZaZaCHAT Pro Live Chat System free for 3 months with $25.00+ purchase...more

11/9/2006: Live Chat Software: ZaZa Software, Inc reveals ZaZaCHAT 3.0...more

11/4/2006: Live Chat Software: Long awaited ZaZaCHAT 2.9 Released...more

9/2/2006: ZaZaCHAT to offer Voice Chat(VoIP) in one of the future releases...more

8/15/2006: Live Chat Software: ZaZa Software, Inc releases its next version of ZaZaCHAT (2.0)...more

8/5/2006: ZaZaCHAT Secured Live Chat customer support software is reviewed by Web Tool Critics, Inc...more


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