Help Desk Software with Live Chat, Live Call, Support Ticket and Knowledge Management Professional Live Help Software for Professional Websites
A Complete Help Desk Software for e-Businesses
Awaken your website! Chat Live with your visitors!
Live Chat Support
  Did You know?
Web sites with Live Chat Support enabled get the edge over their competition, increase sales and customer satisfaction
Did You hear?
You can invite a browsing visitor to join Live Customer Support Chat proactively from ZaZaChat Operator Panel
Are You aware?
ZaZaChat allows real time visitor monitoring and provides visitor demographics(Location,IP,ISP,Referrer)
ZaZaChat - In the news


In the News
6/5/2010: Stephen Wade Auto Group's testimonial...more

1/23/2010: Live chat software by ZaZaChat just went Mobile with its newest feature....more

8/28/2009: How helpful is Live Chat? by eMarketer...more

10/1/2008: ZaZaChat Live Chat Software generates results for Arapahoe Community College...more

8/28/2008: ZaZaChat Help Desk Software is selected by 18 higher education institutions in July...more

1/8/2008: ZaZaChat Help Desk Suite Introduces LiveLOOK CoBrowse and Remote Control

ZaZaChat Help Desk Software introduces a great new feature!
LiveLOOK CoBrowse and Desktop Sharing


With LiveLOOK you can have a direct connection with your online visitors' computers to help them navigate and fill out forms online.
There is no software to install and LiveLOOK comes in two optional modes:
CoBrowse - allows agents to see customer's computer screen and point with the pointer.
Remote Control - Allows agents to control customer's computer.

What Can I Do With LiveLOOK?

  1. Resolving complex problems where live chat and phone support alone is not effective.
  2. Establish an instant visual connection with your online visitors.
  3. Walk online visitors through product selections, questions, and transactions in real time.
  4. Convert online visitors to Customers.

Key Features

  1. Universal - works on any computer.
  2. Secure - visitors always have control of their computers.
  3. No firewall issues - works across all firewalls, pop-up blockers, and alarms.


Results

  1. Improves customer service.
  2. Reduces shopping cart abandonment rate.
  3. Decreases service costs and improves agent productivity.
  4. Delivers more personal direct connection with your brand.


Cost

  1. CoBrowse - $25 per month, per seat (simultaneous connection).
  2. Remote Control - (includes CoBrowse) $30 per month, per seat.
  3. Request a FREE 10 DAY Trial today. From your Administration Panel click on "ZaZa LiveLOOK (Remote Assistance)" scroll down and click on the "Request 10 Day Trial" button.


Read more about ZaZa LiveLOOK here: ZaZa LiveLOOK



More ZaZaCHAT, Inc News:

6/5/2010: Stephen Wade Auto Group's testimonial...more

1/23/2010: Live chat software by ZaZaChat just went Mobile with its newest feature....more

8/28/2009: How helpful is Live Chat? by eMarketer...more

10/1/2008: ZaZaChat Live Chat Software generates results for Arapahoe Community College...more

8/28/2008: ZaZaChat Help Desk Software is selected by 18 higher education institutions in July...more

6/9/2008: ZaZaChat LITE version changes...more

1/8/2008: ZaZaChat Help Desk Suite Introduces LiveLOOK CoBrowse and Remote Control...more

10/10/2007: Proactive chat invitations and ticket system generate results for National Pool Wholesalers, Inc...more

8/16/2007: ZaZaChat - Help Desk Software - What's new?...more

8/4/2007: ZaZaChat Help Desk Software to offer 100% Uptime Guarantee...more

6/11/2007: Live Chat Software: New Release/New Feature: Ticket Management System...more

3/27/2007: Live Chat Software benefits explained...more

3/5/2007: ZaZaChat PRO™ Live Chat Software Is Available at Special Member Pricing To Point2 Technologies ...more

2/7/2007: Chat Software is becoming "IT"...more

2/6/2007: Live Chat Software Provider ZaZa Network, Inc acquires LiveLegalAid.com...more

1/15/2007: ZaZa Software, Inc Announces the Official Commercial Release of ZaZaCHAT PRO™ - Live Chat Support Software for Websites ...more

1/13/2007: Live Chat Software: ZaZaCHAT is featured on INC.com...more

12/30/2006: ZaZaCHAT Live Chat Software for a Dental Practice?!...more

12/22/2006: Live Chat Software: ZaZaCHAT to offer Co-Browsing technology in its next release...more

12/10/2006: ZaZaHosting offers ZaZaCHAT Pro Live Chat System free for 3 months with $25.00+ purchase...more

11/9/2006: Live Chat Software: ZaZa Software, Inc reveals ZaZaCHAT 3.0...more

11/4/2006: Live Chat Software: Long awaited ZaZaCHAT 2.9 Released...more

9/2/2006: ZaZaCHAT to offer Voice Chat(VoIP) in one of the future releases...more

8/15/2006: Live Chat Software: ZaZa Software, Inc releases its next version of ZaZaCHAT (2.0)...more

8/5/2006: ZaZaCHAT Secured Live Chat customer support software is reviewed by Web Tool Critics, Inc...more


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