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Web sites with Live Chat Support enabled get the edge over their competition, increase sales and customer satisfaction
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You can invite a browsing visitor to join Live Customer Support Chat proactively from ZaZaChat Operator Panel
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ZaZaChat allows real time visitor monitoring and provides visitor demographics(Location,IP,ISP,Referrer)
ZaZaAlerter - ZaZaChat Operator Console and Notification System

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8/28/2008: ZaZaChat Help Desk Software is selected by 18 higher education institutions in July...more

Software/Version: ZaZaAlerter 3.0
OS Supported: Windows 2000+, XP, Vista
Requirements: Microsoft .NET Framework 2.0
                        Microsoft SAPI 5.1
Optional: Microsoft Mary and Mike Voices

Purpose: Alerts ZaZaChat Operators of an Incoming Chat Session
Includes: Windows Based ZaZaChat Operator Console

View ZaZaAlerter virtual tour

ZaZaAlerter 3.0 for Windows with voice and sound alerts
ZaZaAlerter 3.0 for Mac OS X 10.4.x (tiger) or Mac OS X 10.5.x (leopard) with voice and sound alerts BETA   release notes & installation instructions download

Hourly ZaZaCHAT Account stats broadcast

ZaZaAlerter is windows based ZaZaChat Notification System which alerts Operators of an incoming chat session, visitors waiting for response, new visitor arrival, requested callbacks, opened tickets and operator messages. It also includes Windows Based ZaZaChat Operator Panel and hourly account stats broadcast.
  • Never miss a chat session again
  • No need for ZaZaChat web based panel to be open
  • ZaZaAlerter runs as a service on the backgound in the system tray of your computer
  • Visitor Waiting for Chat, Visitor Waiting for Response, New Visitor Arrival, New Operator Message, Requested Callbacks, Trouble Tickets, New Announcement Notifications
  • Switches Operator Status to "Offline" after 30,60,90 or 180 minutes of inactivity (depending on user's preference)
  • Single Click Switches Online/Offline Status
  • Optional Hourly ZaZaChat Account stats broadcast (visitors, page views, chat sessions, requested calls, trouble tickets)
  • Sound or Voice Alerts
  • Optional "New Visitor Notification" Alert
  • Easy Install *
  • Download and Install ZaZaAlerter 3.0 and be up and running in minutes

* - Make sure that your Internet Security / Windows Firewall is set to allow ZaZaAlerter to connect to the internet

To enable ZaZaAlerter Voice feature please download and install Microsoft SAPI 5.1 and Microsoft Mary and Mike Voices

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